We realize you depend on us to keep your home & business comfortable. With the concerns of the Coronavirus [COVID-19] in Maine and continuous daily updates on the virus – it is understandable that this raises a lot of questions and anxiousness. At AFC, we want to give you peace of mind and comfort knowing we are doing our part to minimize the concerns you may have should our services be required.
Our office lobbies are currently closed to the public. For your convenience, we have payment drop boxes at each of our office locations.
As always, you can also utilize:
“My online account access”
Pay by phone:
Or mail in your payment to:
P.O. Box 2226 Augusta, Maine 04338
This message is to share some important policies that we have implemented to ensure the safety of you, your family, your staff, and our employees.
According to top federal health officials, the next two weeks could potentially be an important time for our nation in the fight against the COVID-19 virus. To keep you and our staff healthy, we will be making some temporary adjustments to our operations.
Fuel & Propane Deliveries:
We appreciate your understanding and working with us under these challenging and uncertain circumstances.Together, as a community, we can get through this.
Stay safe and healthy,
The AFC Team
In light of recent recommendations from the local, state and federal levels and the ever evolving COVID-19 situation, AFC has reluctantly decided to restrict access to our offices and therefore will be closed to all foot traffic. Our employees will still be on hand to take calls, help with ordering fuel, scheduling and offering online support.
We are asking that if you want to make a payment to please utilize the online account access, pay by phone at 207-623-3851 or mail in your payment to: P.O.Box 2226, Augusta, Maine 04338.
The Restricted Office Access Policy will be in effect starting 7 am, Wednesday, March 18 and will last until further notice.
When we are visiting your home or business:
How you can assist us?
Unfortunately, it may not be “Business As Usual” for all of us for the immediate future, but please remember that this is only temporary.We all look forward to the day when we have this crisis behind us.It will come and by working together, it will make us stronger.Until then, please stay safe and “Feel Comfortable With Us” knowing that we are doing everything possible to ensure your and our staff’s safety. It is our highest priority.
If you have any questions or concerns, please do not hesitate to reach out to us, either by phone, email firstname.lastname@example.org, or through our website. Thank you for your attention and take care.